Primary use case
Jira is particularly well suited to software development and agile teams. Its versatility, however, extends beyond software development to product management, IT operations, and customer support, and it offers robust issue tracking and task management features. While many small businesses take advantage of the more basic free and lower priced versions, Jira's cost increases significantly when adding users, premium features and required plugins take advantage of the more basic free and lower priced versions premium features and required plugins. Features and required plugins take advantage of the more basic free and lower priced versions premium features.
