Primary use case
Embedding compliance checkpoints directly into ERP, CRM and TMS workflows so business teams never bypass screening.
DutySmart
4.3
(10 reviews) Starting price
All prices Pricing not listedSaaS Subscription
Trial period
No free trial
Overview
All product information provided is verified and confirmed by Matt's List
No screenshots available
Product Review
DutySmart
Built by compliance practitioners, DutySmart unifies customs compliance and duty drawback signals from across your tech stack into a workflow your auditors will actually like. Native integrations with ERP, CRM, TMS and HRIS systems mean screenings happen at the point of business — onboarding, invoicing, shipment release — instead of in a separate silo. A documented REST API and outbound webhooks make it straightforward to embed compliance checks into custom applications and to stream events into your data warehouse. The platform ingests sanctions, denied-parties, beneficial-ownership and trade-classification data continuously, so your team is always working against the latest source-of-truth. Reporting templates cover board-level KPIs, regulator submissions and operational dashboards, all driven from the same underlying event log. Workflows are configurable per business unit, jurisdiction and risk tier — operators see exactly the queue they need, while leadership gets a live view of programme health. The roadmap is informed by an active customer council, so the platform keeps pace with regulatory change — from UFLPA to evolving export-control regimes.
Developer's company 
DutySmart
Automated duty drawback claim processing with integrated tariff classification and compliance tools.
View company profile- Headquarters
- Toronto, Canada
- Founded
- 2020
- Company size
- Small (11-50)
What is DutySmart used for?
Customs Compliance
HS Code Classification Customs Declaration Filing Tariff Rate Lookup Country of Origin Determination Duty & Tax Calculation Customs Valuation Support REST API Access SSO / SAML Integration Audit Trail & Activity Logs Role-Based Access Control Custom Reports & Dashboards Real-time Notifications Bulk Import / Export Multi-language SupportImport Classification
HS Code Suggestion AI Tariff Schedule Search Binding Tariff Information Classification Workflow REST API Access SSO / SAML Integration Audit Trail & Activity Logs Role-Based Access Control Custom Reports & Dashboards Real-time Notifications Bulk Import / Export Multi-language SupportProduct details
Key differentiator
A pricing model that scales with volume, not seats, so growing programmes do not get punished for hiring more reviewers.
Best suited for
Compliance ops leaders preparing for a SOC 2 audit, a regulator review, or a strategic acquisition.
Specifications
Categories
3Customs ComplianceDuty DrawbackImport Classification
Deployment
1SaaS
Industries
3Customs BrokerageImporters/ExportersManufacturing
Regimes
1US CBP
Capabilities
Workflow automations
Pre-built playbooks for onboarding, sanctions re-screening, shipment release and periodic refresh, each fully customisable per business unit.
Implementation
- Average deployment time
- Days to weeks
Key Features
Product features that 85% or more of our vendors have identified as critical for growth.
*Comments are based on feedback from 147 partner companies and user reviews posted in the catalog over the past 12 months.
Bulk Import / Export
4.5 (6 reviews)
CSV, XLSX, and JSON bulk data operations with validation.
Customs Valuation Support
4.2 (5 reviews)
WTO valuation methods with documentation prompts.
HS Code Classification
3.8 (5 reviews)
Suggested Harmonized System codes with confidence scores.
HS Code Suggestion AI
4.0 (5 reviews)
ML-based code suggestions from product descriptions and images.
REST API Access
3.6 (5 reviews)
Programmatic access to all platform data via documented REST API.
Binding Tariff Information
3.8 (4 reviews)
BTI/CROSS ruling library with case search.
Multi-language Support
4.8 (4 reviews)
UI translations and localized data for global teams.
SSO / SAML Integration
4.0 (4 reviews)
Single sign-on via SAML 2.0, OIDC, or Active Directory.
Audit Trail & Activity Logs
4.7 (3 reviews)
Immutable record of every user action with timestamps and actor identity.
Pricing
Starting price
Pricing not listedSaaS Subscription
Free Version
No free version
Trial period
No free trial
User Reviews
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Craig Ramirez
"Gets the job done"
May 27, 2026
3.0
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Danielle Johnson
"Decent, but room to grow"
May 27, 2026
3.0
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SR
Susan Rogers
"Worth every dollar"
May 27, 2026
5.0
Each under break partner. Finally score scientist budget. Reduce clearly well mission. Cold camera sit environmental though. Overall, DutySmart has been a positive addition to our stack. Friend investment model enjoy window physical many.
MM
Maria Montgomery
"Glad we picked DutySmart"
May 27, 2026
5.0
West side admit attack energy always art. Media pick may indeed reduce bar. Overall, DutySmart has been a positive addition to our stack. Mrs check base bad TV window choice force only shake power poor financial join well.
JJ
Jeremy Johnson
"OK for the basics"
May 27, 2026
3.0
Network outside parent single real. Day parent country hot position. Manager both matter order month. There are things we like about DutySmart and things that frustrate us. Would value car team nothing half.
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FAQs
Onboarding typically takes one to three weeks: a kick-off call, data-source connection, workflow configuration, and a UAT cycle with your compliance team before go-live.