Primary use case
Embedding compliance checkpoints directly into ERP, CRM and TMS workflows so business teams never bypass screening.

MIC Customs Solutions replaces spreadsheets, shared mailboxes and one-off scripts with a governed, automated customs compliance and export classification workflow. Reporting templates cover board-level KPIs, regulator submissions and operational dashboards, all driven from the same underlying event log. Every decision is captured with reviewer, timestamp, justification and supporting evidence, so an external audit becomes a query rather than a fire drill. The platform ingests sanctions, denied-parties, beneficial-ownership and trade-classification data continuously, so your team is always working against the latest source-of-truth. The roadmap is informed by an active customer council, so the platform keeps pace with regulatory change — from UFLPA to evolving export-control regimes.

The only privately-owned, financially independent global GTM software vendor — one platform, one UI, one support organization worldwide.
View company profileEmbedding compliance checkpoints directly into ERP, CRM and TMS workflows so business teams never bypass screening.
A single decisioning engine that reconciles results from every major list provider, eliminating the duplicate-hit problem you get with one-vendor-only tools.
Compliance ops leaders preparing for a SOC 2 audit, a regulator review, or a strategic acquisition.
AI-assisted disposition learns from your reviewers and clears repeat false positives automatically, with full reasoning logs for every auto-decision.
Pre-built playbooks for onboarding, sanctions re-screening, shipment release and periodic refresh, each fully customisable per business unit.
Native connectors for Salesforce, SAP, NetSuite, HubSpot, Workday and the major TMS / customs systems, plus a documented REST API and outbound webhook fabric.
Product features that 85% or more of our vendors have identified as critical for growth.
*Comments are based on feedback from 147 partner companies and user reviews posted in the catalog over the past 12 months.
Single sign-on via SAML 2.0, OIDC, or Active Directory.
Master and house BL/AWB generation with carrier integration.
EUR.1, FORM A, USMCA, and chamber-of-commerce CO templates.
Full version history of classification decisions and rationale.
Auto-populated invoices from order data with country-specific layouts.
Rules-of-origin engine with substantial transformation logic.
Configurable KYC/onboarding flows with screening checkpoints.
WTO valuation methods with documentation prompts.
Bi-directional connectors for SAP, Oracle, Microsoft, Infor.
Starting price
Free Version
No free version
Trial period
No free trial
Leslie Adams
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Megan Parsons
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Joseph Wright
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Christopher Davis
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Jason Hahn
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MIC Customs Solutions connects with tools and services that keep workflows, data, and teams aligned across your software stack.
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* Based on user ratings and feature comparisons

85 % of users recommend this solution.
Ratings above 4 stars
82 % of users recommend this solution.
Ratings above 4 stars

78 % of users recommend this solution.
Ratings above 4 stars
76 % of users recommend this solution.
Ratings above 4 stars
Yes — current SOC 2 Type II and ISO 27001 reports are available under NDA from your account manager. We also share a security questionnaire pre-filled to the standard SIG-Lite format.