Customer Support Software

This list includes software solutions and data providers for trade compliance needs based on AI-driven market research, feedback from users via reviews, and suggestions from the user community.

Showing 4 software products

CommunicationCustomer Support

A single platform for communication and customer support that turns compliance from a cost centre into a programme you can scale.

The most valuable features

Ticketing System
Knowledge Base
SLA Management
REST API Access
SSO / SAML Integration
Audit Trail & Activity Logs
Role-Based Access Control
Custom Reports & Dashboards
Real-time Notifications

Video-first unified communications platform for meetings, chat, and webinars.

Customer Support

HubSpot Service Hub replaces spreadsheet-driven customer support processes with a configurable, auditable workflow your team and auditors will love.

The most valuable features

Ticketing System
Knowledge Base
SLA Management
REST API Access
SSO / SAML Integration
Audit Trail & Activity Logs
Role-Based Access Control
Custom Reports & Dashboards
Real-time Notifications
H
Company HubSpot

Inbound marketing, sales, and customer service platform for growing businesses.

Founded: 2006Size: Very Large (1,001-5,000)HQ: Cambridge, Massachusetts, United States
Customer Support

Automate customer support workflows end-to-end with ServiceNow CSM — sanctions, denied-parties, classification and ongoing monitoring in one workflow.

The most valuable features

Ticketing System
Knowledge Base
SLA Management
REST API Access
SSO / SAML Integration
Audit Trail & Activity Logs
Role-Based Access Control
Custom Reports & Dashboards
Real-time Notifications
S
Company ServiceNow

Enterprise IT service management platform for digital workflows and automation.

Customer Support

Zendesk Support replaces spreadsheet-driven customer support processes with a configurable, auditable workflow your team and auditors will love.

The most valuable features

Ticketing System
Knowledge Base
SLA Management
REST API Access
SSO / SAML Integration
Audit Trail & Activity Logs
Role-Based Access Control
Custom Reports & Dashboards
Real-time Notifications
Z
Company Zendesk

Customer service and engagement platform with support ticketing and live chat.