IT Service Management Software

This list includes only the best software solutions for scaling your business based on market research and feedback from users and company employees.

Showing 4 software products

ServiceNow ITSM

by ServiceNow

4.3 (99 reviews)
Detail page
IT Service Management

Automate it service management workflows end-to-end with ServiceNow ITSM — sanctions, denied-parties, classification and ongoing monitoring in one workflow.

The most valuable features

Incident Management
Change Management
CMDB & Asset Discovery
REST API Access
SSO / SAML Integration
Audit Trail & Activity Logs
Role-Based Access Control
Custom Reports & Dashboards
Real-time Notifications
Datadog Infrastructure

by Datadog

4.3 (154 reviews)
Detail page
AnalyticsIT Service Management

Datadog Infrastructure is a modern analytics and it service management platform with audit-grade workflows, native integrations and AI-assisted dispositions.

The most valuable features

Incident Management
Change Management
CMDB & Asset Discovery
REST API Access
SSO / SAML Integration
Audit Trail & Activity Logs
Role-Based Access Control
Custom Reports & Dashboards
Real-time Notifications
Microsoft Dynamics 365

by Microsoft

4.1 (98 reviews)
Detail page
CRMIT Service Management

Automate crm and it service management workflows end-to-end with Microsoft Dynamics 365 — sanctions, denied-parties, classification and ongoing monitoring in one workflow.

The most valuable features

Incident Management
Change Management
CMDB & Asset Discovery
REST API Access
SSO / SAML Integration
Audit Trail & Activity Logs
Role-Based Access Control
Custom Reports & Dashboards
Real-time Notifications
Jira Service Management

by Atlassian

4.4 (121 reviews)
Detail page
IT Service Management

Jira Service Management is a modern it service management platform with audit-grade workflows, native integrations and AI-assisted dispositions.

The most valuable features

Incident Management
Change Management
CMDB & Asset Discovery
REST API Access
SSO / SAML Integration
Audit Trail & Activity Logs
Role-Based Access Control
Custom Reports & Dashboards
Real-time Notifications